Last updated: 25 June 2026
Shelfie helps you identify slow-moving inventory and apply changes to your own Shopify store. You decide and approve every change Shelfie makes. Shelfie is a tool, not a guarantee of any commercial result. Please read sections 6–11 carefully — they describe disclaimers, your responsibilities, and limitations on our liability.
By installing, accessing, or using the App you agree to these Terms of Service ("Terms"). If you are using the App on behalf of a business, you represent that you are authorised to bind that business. If you do not agree to these Terms, do not install or use the App.
Shelfie analyses your Store Data to estimate how long products have gone without selling ("aging"), surfaces products that may be slow-moving or "dead stock", and lets you apply reversible Actions intended to help you recover inventory value.
Shelfie does not act on its own. The App queues suggestions, but no Action is made to your store until you review it and explicitly click "Apply" (or the equivalent control). You are the sole decision-maker for every Action.
Figures shown in the App — including aging days, risk levels, "Value at Risk", and "Recovered" revenue — are estimates and informational indicators only, derived from data provided by Shopify. They are not statements of fact, accounting records, valuations, or assurances of any outcome.
The App, its metrics, and its suggestions are provided for general operational convenience only and do not constitute financial, investment, accounting, pricing, legal, tax, or other professional advice. You are responsible for obtaining your own professional advice before making pricing, discounting, inventory, or business decisions. Any reliance you place on the App's outputs is strictly at your own risk.
Except for any guarantees that cannot lawfully be excluded (see section 7), the app is provided "as is" and "as available", with all faults, and without warranties or conditions of any kind, whether express, implied, or statutory.
Without limiting the above, we do not warrant or guarantee that:
You assume all risk arising from your decisions to apply, not apply, or revert Actions and from any pricing, discounting, or inventory changes made through the App.
Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law ("ACL"), or any other law that cannot lawfully be excluded or limited ("Non-excludable Rights").
To the extent permitted by law, where the App is not a kind of good or service ordinarily acquired for personal, domestic, or household use, and where permitted by section 64A of the ACL, our liability for breach of a non-excludable guarantee is limited, at our option, to: (a) re-supplying the relevant services; or (b) paying the cost of having the relevant services re-supplied. To the maximum extent permitted by law, all other warranties, guarantees, and conditions not expressly set out in these Terms are excluded.
You acknowledge that Actions change live data in your Shopify store and may affect the prices customers pay, the visibility of products, and your storefront. You acknowledge that you control the timing and content of every Action, and that you are responsible for any orders placed, refunds owed, or revenue or margin outcomes that result from prices or product states you applied (or chose to revert) using the App.
To the maximum extent permitted by law, and subject to section 7:
Each party acknowledges that these limitations are a reasonable allocation of risk and are reflected in the pricing of the App.
To the maximum extent permitted by law, you agree to indemnify and hold us harmless from and against any claims, demands, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or connected with: (a) your use of the App; (b) any Action you applied, declined to apply, or reverted; (c) any pricing, discount, promotion, or inventory decision you made; (d) your breach of these Terms; or (e) your violation of any law or third-party right, including any claim by your customers, suppliers, or other third parties.
The App depends on Shopify and on third-party infrastructure providers (including hosting and database providers). We are not responsible for the availability, accuracy, performance, security, acts, or omissions of Shopify or any other third party, or for any data they provide, delay, alter, or fail to provide. Your use of Shopify remains governed by your agreement with Shopify.
Features identified as beta, experimental, or "on the roadmap" may be incomplete, may change, or may be withdrawn at any time, and are provided without any warranty to the fullest extent permitted by law.
We do not guarantee any particular level of availability or uptime. We may modify, suspend, or discontinue all or part of the App at any time, and may impose or change usage limits, with reasonable notice where practicable.
Pricing for the App is published on the Shopify App Store listing and is billed through Shopify's standard billing system. Free trials and plan limits are as described on the listing and in the App. We may change pricing on a prospective basis with at least 30 days' notice; price changes do not affect the current paid billing cycle. All fees are exclusive of taxes unless stated otherwise.
Applied Actions are not automatically reverted when you uninstall. Price changes, tags, collection memberships, and status changes made through the App remain on your products after uninstall. If you want to undo Shelfie-applied changes, revert them within the App before uninstalling. Data handling after uninstall is described in our Privacy Policy.
We may suspend or terminate the App's service to your store for breach of these Terms, violation of Shopify policies, suspected misuse, or where required by law. You may stop using the App at any time by uninstalling it. Sections that by their nature should survive termination (including sections 4–11, 16, and 18) survive.
You agree not to misuse the App, including by reverse-engineering it (except to the extent permitted by law), attempting to gain unauthorised access, interfering with its operation, or using it in violation of Shopify's Acceptable Use Policy or any applicable law.
These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
We may update these Terms from time to time. Material changes will be notified to installed merchants by email or in-app at least 30 days before they take effect, where practicable. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be read down or severed to the minimum extent necessary, and the remaining provisions will continue in full force. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede any prior understanding.
Questions about these Terms: support@cooe.au